Business Process Management
Scale operations infinitely by building robust processes
What is BPM
Business Process Management involves discovering, modelling, analyzing, improving, measuring and automating operations in a business by use of various methods. It is the combination of these methods used in synergy to manage an organization's business processes. It identifies the areas that need improvement by analyzing the current state of operations in order to create a more effective workflow in the organization.
BPM is important for an organization because inefficient business processes often lead to chaos when left unorganized and unattended. Very few people can actually see how the operation is going when it is put in motion, from where it starts and ends, potential bottlenecks and inefficiencies and the key solutions needed because individuals usually see only one part of the process.
BPM, as an approach, understands and manages the processes of an organization and develops necessary solutions to add value to the products and services offered to clients or customers. As an approach, it closely resembles Total Quality Management (TQM) methodology.
Benefits of Using BPM
Data from all the business processes is gathered and collected, which is later used to measure process performance with help of a BPM solution. Comparing the gathered results with the expected results can help in pointing out the areas with the need for improvement. This process leads to an increase in the company revenue and ultimately, increases company's productivity.
The market itself is constantly changing with time, which calls for the need to change company's goals and objectives too in order to stay ahead.
BPM provides agility by providing the opportunity to bring changes in the organization and its operations in a smooth manner and according to the requirements and demand.
It is of key importance to have full control over the tasks being run, i.e. who is running the operations, and whether or not deadlines are being followed, regardless of how solid the business process is.
BPM provides features like data charts and general dashboards to monitor the progress and hence, gives live insights into the process.
BPM helps in minimizing risks as it provides total visibility into the process, which allows pinpointing existing and potential inefficiencies and bottlenecks and hence, correcting them in advance.
This leads to reduced number of errors in the process and smoother workflow.
In today's world, in a typical organization, multiple processes are being run simultaneously. This calls for increased coordination among team members. Some features than can help in this situation are notification system, messaging and file sharing system. This also helps in reducing any data redundancy.